Windows 10, Delphi 10.2 won't start anymore




I have tried to start the application but it does nothing, no splash screen, nothing. Event viewer shows this


Faulting application name: bds.exe, version: 25.0.27659.1188, time stamp: 0x597ba4cc

Faulting module name: KERNELBASE.dll, version: 10.0.16299.248, time stamp: 0x13ae3814

Exception code: 0xc0000005

Fault offset: 0x000f2729

Faulting process ID: 0x14c0

Faulting application start time: 0x01d3a57b916a2ccd

Faulting application path: C:\Program Files (x86)\Embarcadero\Studio\19.0\bin\bds.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report ID: 7c9db168-1f8f-40c5-b72a-804a8d1bf301

Faulting package full name: 

Faulting package-relative application ID: 


Any idea what is going on and how to fix it?



Responses (1)
  • Accepted Answer

    Friday, February 16 2018, 01:45 PM - #Permalink


    As a 10.2 customer, your purchase includes at last three support incidents which you can redeem for assistance.

    Please contact support:

    The reply is currently minimized Show
Your Reply

Please login to post a reply